Rental Policies & Guidelines

Understanding our policies ensures a smooth and enjoyable stay at The Retreat, Lakeside Merimbula.

Rental Policy

  • A deposit of one third is required to secure your booking. The balance is payable upon arrival by Cheque, Cash or Credit Card.
  • Occupancy starts & finishes on the dates and times shown on your receipt.
  • The Guest is liable for payment of any charges incurred due to damage or loss to the property or content of the rented apartment or the Body Corporate property caused by the guest or visitors of the guest.
  • Occupancy in The Studio Unit is a maximum of 2 persons.
  • Occupancy in The Retreat is a maximum of 4 persons.
  • Occupancy in The Retreat Deluxe is a maximum of 6 persons.
  • Local Health regulations state that NO PETS are allowed in rental accommodation.
  • The Manager may inspect the Property at any time and with reasonable notice and at any time without notice if the Manager is of the opinion that there has been a breach of these conditions.
  • All Interiors Are Smoke Free Zones.
  • The Manager reserves the right to refuse service.
  • The Managers decision is final.
  • The Manager reserves the right to terminate the booking at any time if the above terms and conditions are not met.

Cancellation Policy

  • Bookings cancelled 60 days and over prior to occupancy will result in a refund of deposit less a $50 administration charge
  • Bookings cancelled 59 days or less prior to occupancy and where the apartment is not rebooked for that period, no refund of deposit will be made. If the apartment is rebooked for that period the cancellation will attract a booking fee of $50.00 of the amount of the original total tariff.
  • There will be no refunds for early departures.
  • If guests require a booking cancellation, any deposit paid may be used to secure a future booking at the managers discretion.

Questions About Our Policies?

If you need clarification on any of our rental policies or have specific questions, don't hesitate to reach out to our manager directly.

Call Matt: 0429 950 346